Mahogany Tucker

I graduated from Seattle University, class of 2019, with a Bachelor of Arts in Organizational Leadership.

Headwater People (October 2022-June 2023)

Equity and Change Management Consultant

Support my clients in building capacity for equitable change management efforts. Once they've established racial equity as a priority, I help them (1) implement critical initiatives driving systems, process and culture changes, (2) and monitor/report their performance.

Ada Developers Academy (May 2021–March 2022)

Outreach Coordinator

Expand and manage our outreach goals, initiatives, and communication as we grow.
Developing, planning, and coordinating public outreach efforts.
Drive workflow improvements by streamlining and documenting processes.
Maintained open communication by presenting to prospective students, community partners, and internal staff
((including executive leadership) about various programs.
Build relationships with internal and external stakeholders and devised strategies, initiatives, and events promoting our programs.
Oversee project logistics using industry expertise and independent judgment.
Formulate project plans and develop processes that include user interfaces, CRM, and reporting.
Fostered relationships with community partners and prospective students to promote positive community relationships.
Developed and initiated projects, managed costs, and monitored performance.
Built successful project plans covering objectives, resources and staffing to meet schedules.

4Culture (October 2018-March 2019)

Communications Intern

Create and organize meeting notes of all Communications team meetings with other departments and the Board.
Manage logistical planning for all organizational outreach meetings for the upcoming year.
Develop alt-text for the website.

South King County Discipline Coalition (August 2018-April 2021)

Lead Coordinator

Developed strategic direction, identified and implemented antiracist initiatives, and ensured progress towards goal attainment.
Provided guidance, information, and advice to partnering Community-Based Organizations and School District Directors, Superintendents, and Managers.
Collected data and apply analysis to develop reports, presentations, and training curriculum.
Engaged, built, and sustained relationships with diverse people and cultures.
Collaborated with human resources to build internal and external partnerships and agreements that help amplify under-represented and diverse perspectives.
Planned led and coordinated community-led solutions work, including the data collection, documentation, and reporting.

South King County Discipline Coalition (April 2016-August 2018)

Advisory Board Member

Collaborated to create the application to subgrant funds to grassroots organizations (August 2016)
Collaborating to develop Family Advocacy training curriculum for students and parents (Summer 2017)

Seattle Public Utilities (March 2015-May 2018)

Utilities Account Representative I

Nominated as Change Team Lead of a team collaborating with leadership to implement equitable policy reform.
Initiated dialogue with various workgroups to resolve and prevent issues with ratepayer billing and service.
Created and amended customer accounts within the utility billing system.
Reviewed customer consumption and billing history to address customer concerns.

SOAR Youth Advisory Council (December 2012-January 2017)

Council Member

Drafted grant applications and successfully budgeted the application of funding. (September 2016)
Arbitrated important factors to support the successful engagement and reintegration of opportunity youth into school programs and the workforce.
Hosted Community Conversation with a focus on Education and reported findings to Mayor. (April 2016)

Year Up Puget Sound (September 2012-January 2017)

Alumni Board Member

Facilitated board meetings to maintain collaboration on goals that impact alumni, students and interns
Created content (i.e. scope, scale and budget) for alumni events
Planned and hosted series of financial literacy classes (November 2016)

Aerotek (August 2012–October 2014)

On-Premise Administrator (promoted from Administrative Assistant)

Trained four new regional administrative team members; coordinated with other administrators and backup as needed.
Provided administrative support by facilitating pre-employment paperwork orientations and auditing documents for accuracy.
Was responsible for managing third-party vendor relationships and services to support 3,000+ contractors.
Managed office supply and marketing material logistics for 2 offices.
Managed multi-line phone service and lobby for 20+ visitors and callers per day.
Proactively collaborated with several teams to ensure, 15-50 weekly, new hires are 100% compliant with client-specific pre-employment clearances, including E-Verify.

Resume

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